ID card for MoMo transactions date extended to April 1
Adnan Adams Mohammed
MTN Ghana has extended the date on which it will start
requiring its customers to present a valid national identification (ID) card for
transactions on its mobile money (MoMo) platform.
The new date hinted is April 1, 2021, almost two months away
from the initial date given which was expected to start next week, February 1,
2021.
With just a week left for the rollout of the new system
which most Ghanaians have been agitating about because it is really going to be
a hurdle for MoMo transactions since if a customer forgets his or her ID card
at home then such a customer cannot do any MoMo transaction. But, the
telecommunications giant explains that the extension is to allow the company
provide a timeline for sensitization to its mobile money agents and customers.
“That timeline will now be first of April for full
implementation because we are trying to give adequate time to ensure customer
education has gone to all the areas of the country,” the General Manager of
Mobile Money Limited, Eli Hini hinted.
This means that, from April 1, 2021, transactions on the MTN
mobile money platform will require customers to present a Driving License, a
valid passport, the Ghana Card, Voter ID card, NHIS and SSNIT Identifications
which have been sanctioned for use.
MTNGhana explains that, the new requirement for IDs will
also go towards assisting its customers and agents to deal with mobile money
related fraud which have been on the rise.
“It’s not a new requirement it’s just that it has been very
lax. Typically, if you look on all our posters, we have put it there clearly at
the agent point that all transactions should come with IDs but over the period,
a lot of our agents have laxed that, unless you go to our branches and our key
stakeholder points, that’s where they enforce it and what is coming out is that
most customers would rather avoid those places and go to where IDs are not
demanded,” Hini explained.
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